How can I find your international delivery information?

Last updated 18/12/201802:05 pm

What are the basics?

Standard and Express delivery services are available for most of the countries that we ship to. Once you’ve entered your delivery address, you’ll be able to see the available delivery services.*

In some countries, Nominated Day delivery is also available. If this service is available in your country, it’ll show as an option at checkout.

Your order will be sent out via the most suitable carrier, dependent on size and weight.

How much does delivery cost?

Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.

Can I track my order?

Tracking is available on some Standard Delivery services and on all Express Delivery services. You’ll receive a shipping confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.

Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

When will my order be delivered?

Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.

If you’re not in when your parcel arrives, the carrier will leave a card telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.

Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.

If you’re placing your order to Israel, please click here for more info.

For more information on customs charges, please click here.

For more information on delivery to a PO Box, please click here.

Just one more thing…

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.

Amanis cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.